Cancellation requests must be received in writing at least 10 business days in advance of the event begin date. Cancellations received at least 10 business days in advance of the event are subject to a 10% processing fee. No refunds will be provided for cancellation requests received less than 10 business days in advance of the program. We will gladly accept participant substitutions with at least 24 hours advance notice.
We are sorry, but no refunds or substitutions are available for online courses or certificate programs.