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Six Sigma Green Belt
- Sept 8, 2014 - Oct 3, 2014
(see program outline)
Six Sigma Black Belt
- Oct 20 - Dec 11
(see program outline)
Register for both programs to save 10%
What Is Six Sigma?
With roots dating back to the 19th century, Six Sigma is a customer-focused, disciplined problem solving process that strives to develop and deliver near-perfect products and services.
Much of the preliminary work on the six sigma concept was done at the manufacturing arm of AT&T that produced telephone hardware. From 1918 until the 1950s, three important figures, Walter Shewhart, Dr. W. Edwards Deming, and Dr. Joseph Juran, made sizable contributions to the role of quality in business.
In the 1980s, a Japanese company called Matsushita purchased one of Motorola’s failing television manufacturing facilities and dramatically changed the management and operations processes. The factory was soon producing television sets with far fewer defects than Motorola had experienced. In response, Motorola’s CEO, Bob Galvin, challenged his company to achieve a tenfold improvement in performance over a five-year period. This leap in quality improvement required a radically different approach and, by implementing Statistical Process Control Theory, began measuring quality in terms of an unheard of Defects Per Million Opportunities (DPMO). Motorola equated Six Sigma with only 3.4 DPMO or achieving 99.9997% reliability! Since then, hundreds of companies of varying sizes and industries have adopted Six Sigma as part of their business.
The DMAIC Process
The DMAIC Process is the heart of Six Sigma. It is a rational decision-making approach to improving processes. It stands for Define, Measure, Analyze, Improve, and Control.
The Six Sigma Organizational Structure
Six Sigma programs have their own organizational structure aside from the company’s. Each level of the organizational hierarchy has roles and responsibilities. The foundation of the USC Six Sigma Program is the Green Belt.
Six Sigma Green Belts are participants in Six Sigma projects and the foundation of the process. They understand problem solving, data collection, data interpretation, variation, process capability, and cost analysis. Green Belts often assist Black Belts on larger initiatives and lead smaller scale projects.
Six Sigma Black Belts are thoroughly trained individuals with expertise in using statistical tools and interpreting analytical results. Black Belts are expected to identify opportunities, lead initiatives, and coach Green Belts.
Master Black Belt
Six Sigma Master Black Belts are quality experts responsible for large scale strategic implementations within an organization. Master Black Belt responsibilities include training and mentoring Black Belts and Green Belts, helping prioritize initiatives, and selecting or chartering high-impact projects.
SIx Sigma Champions provide support, resources and remove road-blocks during projects. Champions have an understanding of six sigma methods, measurements, and processes.
The steering committee identifies projects / black belts; allocates resources; monitors progress; manages project portfolio; establishes implementation strategy and policies.